Important Cyber Security Update

This morning, on the 19th June 2020, the Australian Prime Minister, Scott Morrison, has revealed that Australian governments and businesses are being targeted by a major cyber-attack. You can read the article here. I couldn’t have said it better myself than the CEO of Real World, Andrew Yager saying “We’ve got your back!” In this climate when online attacks are prevalent and business data is … Continue reading Important Cyber Security Update

COVID-19 Remote Work Guidelines

Earlier this week we set the following article as an email to our customers. Many have found it helpful in planning their business response to coronavirus, and so we are sharing the article more generally. With the rise in the number of cases of COVID-19 across NSW, and the requirements for self-isolation, many of our customers have contacted us as they start to plan their … Continue reading COVID-19 Remote Work Guidelines

Windows 7 End of Support – 14th Jan 2020

Microsoft Discontinued support for Windows 7 and Windows 2008 on the 14th January, just over 10 years since it was first released. Here’s what you need to know. Will my computer running Windows 7 stop working? No, your computer will continue to work. End of Support means that Microsoft will no longer provide code or security updates. This leaves you vulnerable to viruses, malware, hackers … Continue reading Windows 7 End of Support – 14th Jan 2020

Certified Genie Solution Provider

We’re excited to announce that we are now a certified Genie Solutions Provider! Recognising our commitment to our Medical specialist customers using Genie based solutions (Genie and Gentoo), Real World Group has been recognised a certified Genie Solutions Advisor. This means that our medical customers can rely on us to provide consistent, professional and up-to-date advice for their Genie based practices, and also a commitment … Continue reading Certified Genie Solution Provider

CloudPBX makes life more awesome

We’re busy adding new features to CloudPBX and CloudPBX mobile. This update gives you a preview of what’s coming soon. If you’ve got questions about our upcoming release, or if you want to test out any features we’d love to chat to you! Easier setup for CloudPBX Mobile One of the big things we’re excited about is our upcoming changes to how CloudPBX mobile is … Continue reading CloudPBX makes life more awesome

Make better decisions with good data

We’re excited to announce that our latest feature release for CloudPBX includes some major improvements to reporting and data analytics. These changes help you understand how your staff and customers use your phone system, understand how people are calling you, and gain valuable business insights. New Dashboard The first improvement is on the home page, with new statistics on inbound calls and call concurrency. Call … Continue reading Make better decisions with good data

Upcoming price changes to Web Hosting

The internet community was surprised on Friday this week when cPanel, the maker of the most popular web hosting panel indicated that they will be discontinuing their old pricing model and moving to a more expensive, consumption based usage model. For many years Real World and Oxygen have provided cost effective web hosting using the cPanel platform. We offer a range of services including DNS, … Continue reading Upcoming price changes to Web Hosting

Real World recognised as a Microsoft Silver Partner

Recognising our specialisation in delivering solutions to Small and Midmarket businesses, Real World has been awarded the Microsoft Silver competency for Small and Midmarket Cloud solutions. We’ve helped several businesses make the transition to Office 365, increase their productivity and enhance their organisational security using state of the art Microsoft Technology. Combined with our ability to supply the Microsoft Surface line of tablets, laptops and … Continue reading Real World recognised as a Microsoft Silver Partner