Introducing our Global Network

We’re super excited to announce the addition of our newest points of presence in Silicon Valley and Singapore, as well as our direct interconnection with one of the largest Tier 1 carriers in the world, Telia. Our network now boasts protected super low-latency paths to the US and Asia, with direct connectivity to the content you need the most. These changes reflect our ongoing commitment … Continue reading Introducing our Global Network

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We’re here to help during COVID lockdowns

As the lockdown restrictions continue to tighten, we want our customers to know that we are here to help support you. We can help you adapt Whether you need help moving more staff to work from home, updating your phone system to support remote working, help getting started with Microsoft Teams or Slack, or remote access to your systems, we are ready, willing and able … Continue reading We’re here to help during COVID lockdowns

Connect with Konnect

We’re so excited to launch the beta of our Konnect portal. Konnect makes it simple for you to manage your services with Real World. We’ve exposed the tools our customers ask us for, and more. But words are one thing – and a picture is worth a thousand words, so let’s get to showing what’s new! Getting in You connect to Konnect with your “CAT” … Continue reading Connect with Konnect

Stay in touch during lockdown

We know that the changes to stay-at-home-orders and lockdown restrictions across Australia are resulting in many businesses changing the way they work again. We’re really please to announce that we’ve launched new features into our CloudPBX and SIP Routing products to make it easier for you to stay in touch with your customers. Simpler Diversions We’ve added the ability to schedule “carrier level” diversions. This … Continue reading Stay in touch during lockdown

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Changes to regulation on Voice Services

In a battle to combat SPAM and Scam calls, ACMA has advised that they will be introducing a new Industry Code to help reduce SPAM and Scam calls. We are writing to let you know about some important regulatory changes that require your attention. These changes create obligations for Carriers and Carriage Service Providers (C/CSPs) to help reduce scam calls in Australia. All C/CSPs, including … Continue reading Changes to regulation on Voice Services

Updated CloudPBX Mobile Beta

We’ve published an updated Beta for CloudPBX Mobile via TestFlight to our beta testing network. The new release offers some improvements to push notifications and application stability, as well as addressing some requirements for iOS 14 which will be released soon. If you would like to join the beta program to test the updated client, please get in touch. We also published an update for … Continue reading Updated CloudPBX Mobile Beta