Merry Christmas from Real World Group!
What a year it’s been. When we welcomed 2021, we didn’t expect the twists and turns that these 12 months have brought us – but we’ve finally made it to the end (almost!)! On behalf of our team, I would like to wish you a merry, blessed, and relaxed Christmas Season. Personally, Elizabeth and I would like to warmly thank you for your support this … Continue reading Merry Christmas from Real World Group!
Don’t get caught out by Telstra’s network changes
This week Telstra have advised that they will be implementing new policies affecting the presentation of Telstra CLI numbers from networks that are not Telstra after 30th November. In the past, this type of behaviour was common in situations where a customer was trying to provide redundancy to their network, achieving a better call rate from another provider, or simply forwarding numbers through their phone … Continue reading Don’t get caught out by Telstra’s network changes
Introducing our Global Network
We’re super excited to announce the addition of our newest points of presence in Silicon Valley and Singapore, as well as our direct interconnection with one of the largest Tier 1 carriers in the world, Telia. Our network now boasts protected super low-latency paths to the US and Asia, with direct connectivity to the content you need the most. These changes reflect our ongoing commitment … Continue reading Introducing our Global Network
We’re here to help during COVID lockdowns
As the lockdown restrictions continue to tighten, we want our customers to know that we are here to help support you. We can help you adapt Whether you need help moving more staff to work from home, updating your phone system to support remote working, help getting started with Microsoft Teams or Slack, or remote access to your systems, we are ready, willing and able … Continue reading We’re here to help during COVID lockdowns
Connect with Konnect
We’re so excited to launch the beta of our Konnect portal. Konnect makes it simple for you to manage your services with Real World. We’ve exposed the tools our customers ask us for, and more. But words are one thing – and a picture is worth a thousand words, so let’s get to showing what’s new! Getting in You connect to Konnect with your “CAT” … Continue reading Connect with Konnect
Stay in touch during lockdown
We know that the changes to stay-at-home-orders and lockdown restrictions across Australia are resulting in many businesses changing the way they work again. We’re really please to announce that we’ve launched new features into our CloudPBX and SIP Routing products to make it easier for you to stay in touch with your customers. Simpler Diversions We’ve added the ability to schedule “carrier level” diversions. This … Continue reading Stay in touch during lockdown
Become Cyber Secure with Real World
We’re helping small business and charities improve their cyber and organisational security. Continue reading Become Cyber Secure with Real World
Changes to regulation on Voice Services
In a battle to combat SPAM and Scam calls, ACMA has advised that they will be introducing a new Industry Code to help reduce SPAM and Scam calls. We are writing to let you know about some important regulatory changes that require your attention. These changes create obligations for Carriers and Carriage Service Providers (C/CSPs) to help reduce scam calls in Australia. All C/CSPs, including … Continue reading Changes to regulation on Voice Services
A lot is happening…
We’ve been a bit quiet on our blog for the last couple of weeks, but a lot has been happening behind the scenes, and we wanted to share a bit about it. Continue reading A lot is happening…
Updated CloudPBX Mobile Beta
We’ve published an updated Beta for CloudPBX Mobile via TestFlight to our beta testing network. The new release offers some improvements to push notifications and application stability, as well as addressing some requirements for iOS 14 which will be released soon. If you would like to join the beta program to test the updated client, please get in touch. We also published an update for … Continue reading Updated CloudPBX Mobile Beta