Make better decisions with good data
We’re excited to announce that our latest feature release for CloudPBX includes some major improvements to reporting and data analytics. These changes help you understand how your staff and customers use your phone system, understand how people are calling you, and gain valuable business insights. New Dashboard The first improvement is on the home page, with new statistics on inbound calls and call concurrency. Call … Continue reading Make better decisions with good data
Office 365 NFP Billing – we can help!
Many of our NFP customers have been working with Connecting Up for their Office 365 license management. Real World is pleased to announce that we can now supply the full range of NFP Office 365 licenses for any approved NFP/Charity customer with Microsoft at the same, or cheaper than Connecting Up! Customers who work with Real World gain the benefit of a simplified engagement with … Continue reading Office 365 NFP Billing – we can help!
Upcoming price changes to Web Hosting
The internet community was surprised on Friday this week when cPanel, the maker of the most popular web hosting panel indicated that they will be discontinuing their old pricing model and moving to a more expensive, consumption based usage model. For many years Real World and Oxygen have provided cost effective web hosting using the cPanel platform. We offer a range of services including DNS, … Continue reading Upcoming price changes to Web Hosting
Fraud Alert! Fake invoice emails
We’ve been alerted to fraudulent e-mails being sent to people purporting to be from Real World asking for payment on fake invoices. The emails are coming from a fake email address with fake contact details. We’ve put together an article about how to spot the emails and what to do if you receive one. If you have any questions or are concerned, please contact our … Continue reading Fraud Alert! Fake invoice emails
Real World recognised as a Microsoft Silver Partner
Recognising our specialisation in delivering solutions to Small and Midmarket businesses, Real World has been awarded the Microsoft Silver competency for Small and Midmarket Cloud solutions. We’ve helped several businesses make the transition to Office 365, increase their productivity and enhance their organisational security using state of the art Microsoft Technology. Combined with our ability to supply the Microsoft Surface line of tablets, laptops and … Continue reading Real World recognised as a Microsoft Silver Partner
Keeping it secure with 2 Factor Authentication
You might have heard of 2 Factor Authentication (2FA) and maybe even be forced to use it. But what is it, how does it work and how does it keep your information secure? Continue reading Keeping it secure with 2 Factor Authentication
Making number ports simpler
We’ve worked hard to make our number port process simpler for our customers. Our wholesale customers can benefit from this first, with the new online number porting form available here. The new form helps reduce errors in the number porting process and simplifies the interaction with our team. Give it a go today! Continue reading Making number ports simpler
Improving Organisation Cost Management with Department Level Billing
We’ve made an improvement to CloudPBX. It’s now even easier to group and manage your call cost groupings – helping business attribute costs between departments and billing zones more easily. For a long time, we’ve supported Account Codes within the CloudPBX portal to the detail record system. This could be exported and used to internally log and manage the calls that each department made for … Continue reading Improving Organisation Cost Management with Department Level Billing
CloudPBX Mobile 1.2 Updates
The latest release of CloudPBX Mobile has been pushed to the Google Play store and Apple App Store. This release addresses a number of bugs relating to Bluetooth interaction, Push Notifications and a number of Bluetooth related features. It also paves the way for future improvements with relation to video calling. You can find it on the Apple App Store or the Google Play Store. … Continue reading CloudPBX Mobile 1.2 Updates
Internet Route Security: a long way to go
[This article was originally posted by Andrew Yager on LinkedIn] The last week hasn’t been great for the global internet community from a routing security standpoint. From the news that Google’s traffic was accidentally routed through Russia (and Nigeria) to Telstra accidentally black-holing customer traffic yesterday morning, you could be forgiven for wondering how the internet functions at all. In a conversation with one of my colleagues on Wednesday, not … Continue reading Internet Route Security: a long way to go