We’re here to help during COVID lockdowns
As the lockdown restrictions continue to tighten, we want our customers to know that we are here to help support you. We can help you adapt Whether you need help moving more staff to work from home, updating your phone system to support remote working, help getting started with Microsoft Teams or Slack, or remote access to your systems, we are ready, willing and able … Continue reading We’re here to help during COVID lockdowns
Connect with Konnect
We’re so excited to launch the beta of our Konnect portal. Konnect makes it simple for you to manage your services with Real World. We’ve exposed the tools our customers ask us for, and more. But words are one thing – and a picture is worth a thousand words, so let’s get to showing what’s new! Getting in You connect to Konnect with your “CAT” … Continue reading Connect with Konnect
Stay in touch during lockdown
We know that the changes to stay-at-home-orders and lockdown restrictions across Australia are resulting in many businesses changing the way they work again. We’re really please to announce that we’ve launched new features into our CloudPBX and SIP Routing products to make it easier for you to stay in touch with your customers. Simpler Diversions We’ve added the ability to schedule “carrier level” diversions. This … Continue reading Stay in touch during lockdown
Become Cyber Secure with Real World
We’re helping small business and charities improve their cyber and organisational security. Continue reading Become Cyber Secure with Real World
Changes to regulation on Voice Services
In a battle to combat SPAM and Scam calls, ACMA has advised that they will be introducing a new Industry Code to help reduce SPAM and Scam calls. We are writing to let you know about some important regulatory changes that require your attention. These changes create obligations for Carriers and Carriage Service Providers (C/CSPs) to help reduce scam calls in Australia. All C/CSPs, including … Continue reading Changes to regulation on Voice Services
A lot is happening…
We’ve been a bit quiet on our blog for the last couple of weeks, but a lot has been happening behind the scenes, and we wanted to share a bit about it. Continue reading A lot is happening…
Updated CloudPBX Mobile Beta
We’ve published an updated Beta for CloudPBX Mobile via TestFlight to our beta testing network. The new release offers some improvements to push notifications and application stability, as well as addressing some requirements for iOS 14 which will be released soon. If you would like to join the beta program to test the updated client, please get in touch. We also published an update for … Continue reading Updated CloudPBX Mobile Beta
Real World networks named a Statutory Infrastructure Provider
Real World Networks has been named as one of 17 new Statutory Infrastructure Providers by ACMA. Continue reading Real World networks named a Statutory Infrastructure Provider
Changes to external email forwarding in Microsoft 365
Changes are being made to how mail from Office 365 is forwarded to external email accounts. Continue reading Changes to external email forwarding in Microsoft 365
Making Voicemail even better
Voicemail on ClloudPBX now includes Speech to Text at no extra cost! Continue reading Making Voicemail even better