Security Notice: Pulse Secure Vulnerability

We have recently completed an upgrade to our Pulse Secure Managed VPN appliance to address CVE-2019-11510. While we had previously performed upgrades that mitigated some of the vulnerabilities contained in this release, new information made available this week has confirmed that further work was required. The vulnerability has received a critical CVS score. It is likely that the vulnerability has been exploited to access the … Continue reading Security Notice: Pulse Secure Vulnerability

CloudPBX makes life more awesome

We’re busy adding new features to CloudPBX and CloudPBX mobile. This update gives you a preview of what’s coming soon. If you’ve got questions about our upcoming release, or if you want to test out any features we’d love to chat to you! Easier setup for CloudPBX Mobile One of the big things we’re excited about is our upcoming changes to how CloudPBX mobile is … Continue reading CloudPBX makes life more awesome

Make better decisions with good data

We’re excited to announce that our latest feature release for CloudPBX includes some major improvements to reporting and data analytics. These changes help you understand how your staff and customers use your phone system, understand how people are calling you, and gain valuable business insights. New Dashboard The first improvement is on the home page, with new statistics on inbound calls and call concurrency. Call … Continue reading Make better decisions with good data

Office 365 NFP Billing – we can help!

Many of our NFP customers have been working with Connecting Up for their Office 365 license management. Real World is pleased to announce that we can now supply the full range of NFP Office 365 licenses for any approved NFP/Charity customer with Microsoft at the same, or cheaper than Connecting Up! Customers who work with Real World gain the benefit of a simplified engagement with … Continue reading Office 365 NFP Billing – we can help!

Upcoming price changes to Web Hosting

The internet community was surprised on Friday this week when cPanel, the maker of the most popular web hosting panel indicated that they will be discontinuing their old pricing model and moving to a more expensive, consumption based usage model. For many years Real World and Oxygen have provided cost effective web hosting using the cPanel platform. We offer a range of services including DNS, … Continue reading Upcoming price changes to Web Hosting

Fraud Alert! Fake invoice emails

We’ve been alerted to fraudulent e-mails being sent to people purporting to be from Real World asking for payment on fake invoices. The emails are coming from a fake email address with fake contact details. We’ve put together an article about how to spot the emails and what to do if you receive one. If you have any questions or are concerned, please contact our … Continue reading Fraud Alert! Fake invoice emails

Real World recognised as a Microsoft Silver Partner

Recognising our specialisation in delivering solutions to Small and Midmarket businesses, Real World has been awarded the Microsoft Silver competency for Small and Midmarket Cloud solutions. We’ve helped several businesses make the transition to Office 365, increase their productivity and enhance their organisational security using state of the art Microsoft Technology. Combined with our ability to supply the Microsoft Surface line of tablets, laptops and … Continue reading Real World recognised as a Microsoft Silver Partner

Improving Organisation Cost Management with Department Level Billing

We’ve made an improvement to CloudPBX. It’s now even easier to group and manage your call cost groupings – helping business attribute costs between departments and billing zones more easily. For a long time, we’ve supported Account Codes within the CloudPBX portal to the detail record system. This could be exported and used to internally log and manage the calls that each department made for … Continue reading Improving Organisation Cost Management with Department Level Billing