On 7th August 2023, Telstra will implement their verification IVR for geographic numbers owned by Telstra on most outgoing calls. Continue reading Changes to outgoing calls using a Telstra number from 7th August 2023
Yesterday (30th March 2023) it became public that 3CX’s Desktop Client had been compromised by a malicious piece of malware, resulting in ransomware being installed on a number of 3CX Clients computers. 3CX has responded to this incident by issuing new code signing certificates and releasing new software builds, but have admitted they do not understand the extent of the breach. We know that this … Continue reading CloudPBX not affected by 3CX Breach
Next week we’ll be rolling out a new CloudPBX Admin Login experience, enabling two factor authentication and federated login. What’s new? CloudPBX’s legacy login system used a username and password to authenticate users. With this change, users will authenticate with their email address, and optionally using Google or Microsoft login. Credential sharing was quite common between users, and this change introduces enhanced security by tying … Continue reading New CloudPBX Admin Login Experience
How do you know if your details have been stolen? Are your passwords involved in a data breach? Real World’s new Dark Web Monitoring helps you monitor, manage and protect your company data. Many organisations are rightly concerned about employee personal details, passwords, and company information being stolen. And with Cyber Crime continuing to be on the rise, and a number of recent high profile … Continue reading Introducing Dark Web Monitoring
We’ve release some updates to CloudPBX Desktop, in particular to address compatibility issues with Windows 11 22H2 and resolve some issues with Jabra headsets experienced by some users. You can download the latest builds using the details in this knowledgebase article. Full release notes are available here. We’ve also uploaded some of our basic documentation into our knowledge centre. Continue reading New CloudPBX Desktop Builds
Some of our Mobile and Mobile Data plans are provided via Optus Wholesale, and these are sourced via an network aggregator we partner with. Following the news of the data breach, we made investigations to determine if any Real World customer data was compromised as part of this breach. We can confirm that customers who purchased mobile phone or mobile data plans where Real World … Continue reading Update on the Optus Data Breach and impact to Real World customers
We are a #ClimatePositiveBusiness! We’re delighted to announce that Real World Group has partnered with trace (@our_trace) to become a Carbon Positive Organisation! This means that we have measured the carbon emissions of our buildings and travel and offset those emissions through certified carbon credits and tree planting. As an organisation that cares passionately for our people, our community, and the world in which we … Continue reading We’re leaving a positive trace on the planet
On Thursday 22nd September our office will be closed in observance of the Queens Memorial Public Holiday announced by the Prime Minister yesterday. In recognition of the hard work of our team over the last 2.5 years, we’ve also made the decision to provide our team with Friday 23rd September as a personal time off day. This means that we will not be providing front-line … Continue reading Queens Memorial Public Holiday and Friday 23rd September
Cyber Security is a huge focus for many businesses, not for profit organisations, and individuals. Over the next two weeks the Real World team will be at a number of events helping people learn about some of the simple things they can do to secure their organisation. Wednesday 1st July (Seven Hills, Sydney) Hope 103.2 is hosting their first Business After 5 event in two … Continue reading CyberSecurity training opportunities
2.2 million Australians have experienced physical and/or sexual violence from a partner, and 3.6 million Australian’s have experienced emotional abuse from a partner*. Increasingly, perpetrators of violence are making use of technology (particular communications technology) to perpetrate their abuse. We have a long history of working with our customers in vulnerable situations, and are proud of the relationships we have with organisations who already work … Continue reading Making a difference to Domestic and Family Violence
