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CloudPBX not affected by 3CX Breach

Yesterday (30th March 2023) it became public that 3CX’s Desktop Client had been compromised by a malicious piece of malware, resulting in ransomware being installed on a number of 3CX Clients computers. 3CX has responded to this incident by issuing new code signing certificates and releasing new software builds, but have admitted they do not understand the extent of the breach. We know that this … Continue reading CloudPBX not affected by 3CX Breach

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Telstra to (actually) implement SPAM call blocking

Update: If you need to use a number that is owned by Telstra, you can request we whitelist the number in Telstra’s systems here. Around 18 months ago we wrote about changes Telstra was proposing to help combat SPAM calls. The original proposed changes were later shelved due to challenges in their proposed implementation. Telstra has confirmed they intend to proceed with this program from … Continue reading Telstra to (actually) implement SPAM call blocking

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APNIC Under Threat

Those that have heard me speak in the past about Internet Governance will appreciate that no one government or entity has control over the internet and how it operates. However, different organisations — such as auDA, ICANN, ARIN and APNIC — are delegated with responsibility for key resources we rely on every day. In Australia, our internet resources, IP addresses and network routes, are administered … Continue reading APNIC Under Threat

CloudPBX Mobile 3.1.2 Release

We’ve rolled out CloudPBX Mobile 3.1.2 to the Apple App Store and will be updating the Android release shortly via the Google Play Store. This build is a life cycle build, resolving some residual issues with iOS 16 and recent Android builds, and also removing some crashes in rare circumstances. We’ve also aligned the version numbers with one of our development systems to ensure a … Continue reading CloudPBX Mobile 3.1.2 Release

New CloudPBX Admin Login Experience

Next week we’ll be rolling out a new CloudPBX Admin Login experience, enabling two factor authentication and federated login. What’s new? CloudPBX’s legacy login system used a username and password to authenticate users. With this change, users will authenticate with their email address, and optionally using Google or Microsoft login. Credential sharing was quite common between users, and this change introduces enhanced security by tying … Continue reading New CloudPBX Admin Login Experience

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New CloudPBX Desktop Builds

We’ve release some updates to CloudPBX Desktop, in particular to address compatibility issues with Windows 11 22H2 and resolve some issues with Jabra headsets experienced by some users. You can download the latest builds using the details in this knowledgebase article. Full release notes are available here. We’ve also uploaded some of our basic documentation into our knowledge centre. Continue reading New CloudPBX Desktop Builds

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New Obligations for Carriage Service Providers

On 5th July, Michelle Rowland signed two new instruments for Carriers and Eligible Carriage Service Providers following earlier consultation requiring a register of critical infrastructure assets to be completed with the department of home affairs, amongst other obligations. These obligations apply to any provider of an internet or phone service. The Department of Infrastructure, Transport, Regional Development, Communications and the Arts, in conjunction with Home … Continue reading New Obligations for Carriage Service Providers

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Open Letter: An independent what?

In CommsDay today the new Telecommunications Industry Ombudsman, Cynthia Gebert, has been quoted as seeking greater regulation on the Telecommunications Sector, reportedly to bring it in line with other industry sectors, such as Energy, Water and Gas. As a member of the TIO, we fund part of the TIO’s operations every year. We agree to a complaints process where individuals and small business customers can … Continue reading Open Letter: An independent what?

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Making a difference to Domestic and Family Violence

2.2 million Australians have experienced physical and/or sexual violence from a partner, and 3.6 million Australian’s have experienced emotional abuse from a partner*. Increasingly, perpetrators of violence are making use of technology (particular communications technology) to perpetrate their abuse. We have a long history of working with our customers in vulnerable situations, and are proud of the relationships we have with organisations who already work … Continue reading Making a difference to Domestic and Family Violence