We’ve made an improvement to CloudPBX. It’s now even easier to group and manage your call cost groupings – helping business attribute costs between departments and billing zones more easily. For a long time, we’ve supported Account Codes within the CloudPBX portal to the detail record system. This could be exported and used to internally log and manage the calls that each department made for … Continue reading Improving Organisation Cost Management with Department Level Billing
The latest release of CloudPBX Mobile has been pushed to the Google Play store and Apple App Store. This release addresses a number of bugs relating to Bluetooth interaction, Push Notifications and a number of Bluetooth related features. It also paves the way for future improvements with relation to video calling. You can find it on the Apple App Store or the Google Play Store. … Continue reading CloudPBX Mobile 1.2 Updates
[This article was originally posted by Andrew Yager on LinkedIn] The last week hasn’t been great for the global internet community from a routing security standpoint. From the news that Google’s traffic was accidentally routed through Russia (and Nigeria) to Telstra accidentally black-holing customer traffic yesterday morning, you could be forgiven for wondering how the internet functions at all. In a conversation with one of my colleagues on Wednesday, not … Continue reading Internet Route Security: a long way to go
Even though nbn can be a headache… … it doesn’t need to be. A recent report by the Australia Communications & Media Authority (ACMA) has highlighted that 42% of small businesses have complained about the nbn since connecting. Additionally, 40% of businesses have experienced “downtime” in their service, with one i seven businesses being left without phone or internet for over a month. These statistics … Continue reading nbn got you down? You’re not alone…
In early July, we released our nbn REST API for service qualifications and management. Since then we’ve processed hundreds of qualifications and used it to solve several complex problems relating to service availability for nbn. But now we’ve made it even easier for our residential, business and wholesale customers to access the power of this system. We’ve brought our nbn Qualification Endpoint to the Real … Continue reading Can you get nbn? Qualifications are now easier!
Congratulations to Bruce Amery from Highlands Motor Inn who is the winner of our Security Software and Updates survey. Bruce is the proud owner of a new Microsoft Surface Pro – and we can’t wait to get it to him! We’ll publish the results of the survey and some insights about what we have learnt soon! Continue reading And the winner is…
Earlier today we experienced two seperate but related network faults that affected a number of customers. We take the availability of our network very seriously, and with the the impact of these incidents being much larger than usual, we felt it warranted a post-mortem. At 11:15pm on Monday 2nd July, we performed some routine maintenance on our IPv6 network. Following the change, our engineering team … Continue reading Network Incident: 3rd July 2018
Over the weekend we saw the biggest change to the .au domain name space. The operational control and management for .au has been migrated to Afilias, who currently manage over 25 of the global Top Level Domains (TLDs). The transition means that domain owners can now register domains for a range of time periods (from 1 year to 5 years) and benefit from reduced costs. … Continue reading A new era for .au
As part of our commitment to deliver a better experience for our wholesale customers, we’re pleased to announce the initial release of our Wholesale NBN API. Currently the REST based API allows our Wholesale RSPs to perform detailed service qualifications, including detail such as the NTD and expected attainable line speed. We’re rapidly adding support for new features, which will shortly include ordering, service lifecycle … Continue reading Wholesale NBN API Released
After having the HFC pin pulled in December last year, nbn announced yesterday that they are resuming HFC sales on 27th April. Continue reading It’s BACK! NBN HFC set to resume sales this month!