On 7th August 2023, Telstra will implement their verification IVR for geographic numbers owned by Telstra on most outgoing calls. Continue reading Changes to outgoing calls using a Telstra number from 7th August 2023
This week Telstra have advised that they will be implementing new policies affecting the presentation of Telstra CLI numbers from networks that are not Telstra after 30th November. In the past, this type of behaviour was common in situations where a customer was trying to provide redundancy to their network, achieving a better call rate from another provider, or simply forwarding numbers through their phone … Continue reading Don’t get caught out by Telstra’s network changes
In a battle to combat SPAM and Scam calls, ACMA has advised that they will be introducing a new Industry Code to help reduce SPAM and Scam calls. We are writing to let you know about some important regulatory changes that require your attention. These changes create obligations for Carriers and Carriage Service Providers (C/CSPs) to help reduce scam calls in Australia. All C/CSPs, including … Continue reading Changes to regulation on Voice Services
The price of liberty is eternal vigilance. And even more so when it comes to emails these days. The last few days have seen yet another re-emergence of specific SPAM messages from organisations such as Australia Post, Energy Australia, the Australian Tax Office, and the Australian Federal Police that are designed to trick normal, smart, and sensible people into opening them and compromising their computers. When … Continue reading Spam, Phishing and Email
