Design Thinking: what we’re learning about our customers

Real World Group is passionate about is delivering good solutions that meet the real needs of our customers. In a busy, constantly changing IT space, how do we do that? Around 18 months ago, we were introduced to the concept of “Design Thinking”. Design Thinking works by changing the way you think about what you do. Instead of looking at the products and services you … Continue reading Design Thinking: what we’re learning about our customers

nbn got you down? You’re not alone…

Even though nbn can be a headache… … it doesn’t need to be. A recent report by the Australia Communications & Media Authority (ACMA) has highlighted that 42% of small businesses have complained about the nbn since connecting. Additionally, 40% of businesses have experienced “downtime” in their service, with one i seven businesses being left without phone or internet for over a month. These statistics … Continue reading nbn got you down? You’re not alone…